Effective Date: May 18, 2025
At Purely Gluten-Free, your satisfaction is incredibly important to us. We are committed to delivering high-quality gluten-free products that meet your expectations. Due to the nature of our products—many of which are perishable, food-based, and sourced from third-party brands—we are limited in what can be returned. Please read our Return & Refund Policy carefully.
⸻
1. All Sales Are Final
Due to the perishable nature of our gluten-free subscription boxes and food products, all sales are final. We do not accept returns or offer refunds for:
⸻
2. Incorrect Shipping Address
We are not responsible for packages lost due to an incorrect or incomplete shipping address provided at checkout. Please double-check your address before placing an order. If a package is returned to us due to an incorrect address, you may be charged additional shipping fees to have it resent.
⸻
3. Subscription Cancellations & Refunds
You may cancel, pause or skip your subscription at any time through your account portal. However:
Please review our Subscription Policy for more details.
⸻
4. Allergy Disclaimer & Manufacturer Responsibility
At Purely Gluten-Free, your health and safety are extremely important to us. However, it is important to understand that:
While we carefully select products labeled gluten-free, Purely Gluten-Free cannot guarantee the absence of gluten or cross-contamination, as we do not control the facilities or processes used to make the products.
Additionally, we are not responsible for reactions due to food allergies, intolerances, sensitivities, or any other dietary needs. Some of our vendors also process products in shared facilities that may contain common allergens such as:
We encourage all customers to:
By purchasing from Purely Gluten-Free, you acknowledge and accept that you are responsible for reviewing all ingredients and ensuring product safety for yourself or anyone consuming the contents.
⸻
5. Need Help?
We’re here to help! If you experience any issues or have questions about your order, please reach out to our team:
Email: purelygfco@gmail.com
Website: https://purelygf.co/