​​Privacy Policy

Effective Date: May 13, 2025

Purely Gluten-Free (“Company”, “we”, “us”, or “our”) is committed to protecting the privacy and security of our customers and visitors. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website at https://purelygf.co/ (the “Site”), interact with us by email at purelygfco@gmail.com, or use any of our services, including our subscription boxes and other gluten-free offerings (collectively, the “Services”).

By accessing or using our Services, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use our Services.

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1. Information We Collect

We collect information you provide directly to us, information we collect automatically when you use the Site, and information we may receive from third parties. This includes:

A. Personal Information You Provide to Us

• Account and Subscription Info: Name, email address, billing and shipping address, phone number, subscription details.
• Payment Information: Credit/debit card details, processed via third-party PCI-compliant processors. We do not store your full payment information.
• Communication Data: Any information you provide when contacting us (e.g., via email or contact forms).
• Survey and Feedback Info: Responses to surveys, product feedback, or promotional activities.

 

B. Automatically Collected Information

• Device and Usage Data: IP address, browser type, operating system, referring URLs, page views, access times.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to improve your experience and understand usage.

 

C. Information from Third Parties

• We may receive information about you from payment processors, shipping providers, marketing partners, or social media platforms, based on your interaction with our Services.

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2. How We Use Your Information

We use the information we collect to:

• Fulfill and manage your orders and subscriptions.
• Communicate with you regarding your account, orders, and support inquiries.
• Personalize your experience and improve our Services.
• Send marketing communications, updates, and promotional offers (only if you opt in).
• Analyze website usage and customer behavior to improve our products.
• Detect, investigate, and prevent fraudulent or unauthorized activity.
• Comply with legal obligations and enforce our policies.

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3. How We Share Your Information

We never sell your personal information. We may share your information in the following ways:

• Service Providers: We may share your info with third parties who help operate our business, such as payment processors, email providers, fulfillment and shipping companies, analytics platforms, and web hosting services.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
• With Your Consent: We may share your data if you give us permission to do so.

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4. Your Choices and Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing emails at any time by clicking “unsubscribe” at the bottom of our emails.
• Disable cookies through your browser settings (though some features of our Site may not function properly without them).
• Request a copy of the data we hold about you (in accordance with applicable laws).
• Withdraw consent at any time where consent is the basis of processing.

To exercise your rights, please contact us at: purelygfco@gmail.com

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5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal, tax, or accounting requirements, or as otherwise required by law.

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6. Security

We take reasonable administrative, technical, and physical precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

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7. Third-Party Websites and Tools

Our Site may contain links to third-party websites or services, such as Instagram, Facebook, or Shopify. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing them with any personal information.

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8. International Users

Our Services are operated in the United States. If you are accessing the Site from outside the U.S., please be aware that your information will be processed and stored in the U.S., where data protection laws may differ from those in your country.

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9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we will notify you by updating the effective date or through other appropriate means. Continued use of the Services after any changes constitutes your acceptance of the new policy.

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10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Purely Gluten-Free

Email: purelygfco@gmail.com

Website: https://purelygf.co/